problem Figue App blocked

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esperione
Posts: 4
Joined: Sun May 17, 2020 9:02 pm

problem Figue App blocked

Post by esperione »

Hi, today I installed the new version of Geopsy. When I use Figue tool and try to export as an image, pdf or any other format or try to Print, the program freezes and stays like this for hours and I have to turn off the PC. Do you know where I can find the source of the problem? Mine is a new PC from 2 months ago with W11:
Gigabyte Z790 AORUS ELITE AX (/mainboard)
13th Gen Intel Core i9-13900K
NVIDIA NVIDIA GeForce RTX 3060
128 Gb memory Ram
and until yesterday I was using the previous version without any freezes.
Any help?Tank's very much Stefan
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Re: problem Figue App blocked

Post by admin »

Hi Stefan,

Strange, is it possible to kill Figue from the process control (long time I haven't use a Windows environment)? I guess this is the same problem if you do the same action from any other GUI application within Geopsy package. I can't remember if it is built against Qt5 or Qt6. Can you check in the about box in Geopsy or Figue? If it is Qt 5, having it built against Qt 6 would probably fix the problem (it probably better supports new stuffs in Windows recent updates).
esperione
Posts: 4
Joined: Sun May 17, 2020 9:02 pm

Re: problem Figue App blocked

Post by esperione »

ok I solved it was Qt5 the problem, now everything is fine. Thank you very much
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